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    start a BlackBerry smartphone in Safe Mode




    Safe mode is designed to allow troubleshooting or

    remove any unwanted applications and can also be used
    to prevent third-party applications from running
    automatically when starting the BlackBerry
    smartphone.

    To start-up a BlackBerry Storm and BlackBerry
    smartphones running BlackBerry Device Software
    4.6 to 5.0 in Safe Mode, complete the following steps:

    1. Remove and reinsert the BlackBerry smartphone
    battery.

    2. When the red LED (Light-Emitting Diode) goes
    out, press and hold the Escape key (the key just right of
    the center trackpad) until the loading screen appears
    then release the Escape key.

    3. When the BlackBerry smartphone boots up the
    Safe Mode disclaimer listed below appears, click OK
    to dismiss the disclaimer.

    To start-up a BlackBerry Storm 2 and BlackBerry
    smartphones running BlackBerry 6 and BlackBerry 7
    to 7.1 in Safe Mode complete the following steps:

    1. Remove and reinsert the BlackBerry smartphone
    battery.

    2. Once the loading bar is displayed on the screen of


  • the BlackBerry smartphone, press and hold the Escape
    key (the key just right of the center trackpad) until you
    hear beeping or the loading bar completes then release
    the Escape key.

    3. When the BlackBerry smartphone boots up the
    Safe Mode disclaimer listed below appears, click OK
    to dismiss the disclaimer.

    Safe Mode Disclaimer message:
    Your device is currently in Safe Mode. Your device
    starts in Safe Mode if you hold the Escape key during
    startup. To remain in Safe Mode, click OK. To exit
    Safe Mode, click Reset.

    NOTE: To turn off Safe Mode, remove and reinsert
    the BlackBerry smartphone battery. Safe mode
    enabled status is indicated by a safe mode indicator in
    the BlackBerry smartphone status section of the Home
    Screen.

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